Terms & Conditions

ESET Nigeria is an exclusive distributor of ESET operated by ESET NIGERIA LTD, 354 Murtala Mohammed Way, Yaba, Lagos, Nigeria under the license from ESET, SPOL. S R.O., Eisteinova 24 85101 Bratislava, Slovak Republic (references to “us”, “we” or “our” being construed accordingly).

1.     The Service

The Online Order Service (="the Service") offers to the subscribers the opportunity to order electronically, selected goods and services, to receive information for the characteristics and the current prices of goods and services.

1.1         The Service is offered to consumers who have completed the 18th year of age.

2.     Consumer’s Obligations

(a)      any act that endangers the security of the State and/or public order and/or is in breach with the current laws or good morals,
(b)      the harassment of persons,
(c)      the use of the products in a way incompatible to their purpose,
(d)      any act that omits anything provided by law,
(e)      any act that constitutes a criminal offence or instigates to commit a criminal offence,
(f)       any act that constitutes tort against person or instigates tort against any person,
(g)      anything that has immoral content or instigates immoral behaviour or has sexual meaning or content,
(h)      anything that offends the faith and/or the principles and/or the religion of a person,
(i)        anything that offends the constitutional rights of a person,
(j)        anything that harms ESET's good name,
(k)      anything that is racious or discriminatory,
(l)        anything that refers to the activities of a famous person on implies anonymously a person without his/her consent or interferes to the privacy of any person,
(m)    anything that instigates any person to get involved in dangerous acts or use dangerous substances.

3.     Protection of Personal Data

ESET Nigeria undertakes to take all necessary measures for the protection of the confidentiality of the consumers’ personal data which are submitted or are transmitted via the Service and is committed to comply with ESET Nigeria Policy or Data Protection and Confidentiality.

4.     Limitation of Liability

(a)      the use or the inability to use the Service,
(b)      any products, data, information or services received through the Service,
(c)      access to the Service without authorisation or demand of data,
(d)      any demand related to the use of software.

4.3         ESET Nigeria shall not be liable for any non-provision or delay or provision of goods or services which is due to the fact that the consumers provided false or incomplete information and/or data to ESET Nigeria, for the accuracy of which the consumers shall remain solely liable.

5.     Indemnity

The subscriber shall indemnify and hold ESET Nigeria harmless from and against all suits or claims, including legal fees, that may be brought against it by third parties resulting from any cause of suit related to the use of the services or otherwise from the use of software or the content of the information or the advertisements.

Provided that in any such case ESET Nigeria shall notify the consumer for the suit or claim and shall give the consumer any opportunity and assistance for the defence of such suit or claim and shall not make an admission or compromise or any other act that may prejudice such defence without the approval of the consumer unless the consumer fails to defend such suit or claim within fifteen (15) days from the date on which he is notified of any such suit or claim.

6.     Warranties

ESET Nigeria makes no express or implied warranty, including but not limited to, any implied warranty for merchantability or fitness for purpose. In particular, ESET Nigeria does not warrant that the Service will not be interrupted, shall be timely, secured, error free or that the Service will be available in any time or place.

7.     Copyright

All rights that are not expressly granted are deemed reserved. To obtain permissions for the commercial use of any content  you are required to contact ESET Nigeria in order to proceed.

8.     Intellectual Property

All the content, trademarks and data on the ESET Nigeria Online Store (https://esetngstore.com), including but not limited to, software, databases, text, graphics, icons, hyperlinks, private information, designs and agreements, are the property of or licensed to ESET SA and as such are protected from infringement by local and international legislation and treaties.

8.1         The Service and the software of the Service contains information which are protected by the intellectual property laws.
8.2         The consumers/users are not allowed to copy, reproduce or distribute in any way the content of the Service or to create any products resulting from the content of the Service, without the express authorisation of ESET Nigeria or any publisher of the content.

9.     Pricing and Product Information

Every effort is made to ensure the accuracy of pricing and product information. Instances may arise in which product(s) are priced incorrectly on the website or where the product information supplied is inaccurate. ESET Nigeria will not be held bound by the incorrect price(s) in cases where such error(s) occur. ESET Nigeria will not be held responsible for errors in the product information supplied.

10.    Value Added Tax (VAT)

VAT is charged at 7.5%. All prices listed on ESET Nigeria are inclusive of VAT unless otherwise stated. Goods that are exported outside of the borders of the Federal Republic of Nigeria do not carry a VAT charge.

11.    Return Policy

ESET Nigeria does not allow for cancellation of sale of a software license in exchange for a full refund.

12.    Privacy Policy

ESET Nigeria abides by a strict privacy and confidentiality policy and complies strictly with the provisions of the Nigerian Data Protection Regulation. No debit card information is stored on our system – payments are processed securely via Paystack or Interswitch, registered payment gateways that operates closely with major banks. We will use the information you give us to process your order and keep you informed of its progress, to give effect to your payment instructions, to deliver your purchase to you, and to meet any warranty information required by our suppliers. If you choose to subscribe to our free newsletter, we will use any additional information you choose to give us for the following purposes:

(a)      to contact you with special offers from time-to-time.
(b)      to advise you of new products, supplier offers, instruction courses, upgrades, and other benefits which directly address your own areas of interest.
(c)      to enter you automatically into competitions where you can win prizes.

You are at any time entitled to unsubscribe by advising us accordingly.

13.    Amendment/Termination

13.1      ESET Nigeria reserves the right to upgrade, amend or suspend the Service.
13.2      ESET Nigeria reserves the right to discontinue access to the Service in case of breach of the present terms and conditions.

14.    Applicable Law